Shadow Shopper : Mystery Shopping Australia
Since 2004, our 50,000 shadow shoppers have been mystery shopping
businesses throughout Australia and NZ.
Welcome to Shadow Shopper
Shadow Shopper helps businesses grow by finding out what their customer experience, what they want
and their expectations. Businesses depend on satisfied customers returning and recommending them.
Happy customers recommend
you online. Unhappy customers
don't tell 10 others - now they tell millions!
On social media customers to let everyone know about
their customer experience.
You want your business to get good publicity, not bad.
What Do Your Customers Really Experience?
Bad customer service is the main reason people don't return to a business.
You can't be everywhere, so how do you know what your customers experience when you're not there?
Things may be driving your customers away,giving your business
a bad name.
Wouldn't you want to know before it damages your business?
The only way to find out the real customer experience
is mystery shopping.
With a Shadow Shopper program you can see your business through your customers' eyes.
Check Your Customer Experience With Shadow Shopper
We send in a Certified Shadow Shopper who acts as a 'real' customer.
You get an easy-to-read report, fully customised, the next day
so that you can get onto any problems before they damage your business.
So call us today. We are happy to have a chat and show you how we can help your business.
Call Shadow Shopper today: 1300 132 481.
Finding out the real customer experience? Priceless!