Shadow Shopper welcomes enquiries from potential partners who need mystery shopping as part of their service offering.
Shadow Shopper can be your 'invisible' partner. We provide 'back end' services and systems, which can be branded and onsold as an integral part of your own services. Services include:
Mystery Shopping
Internal Audit / Quality Compliance
Consumer & Customer Surveys
Shadow Shopper provides a full service mystery shopping program that you can brand as your own.
Shadow will set up, host and maintain your secure website, branded with a 'skin' of either your company or your client's company logos and images. We manage the program, icluding:
Selecting, assigning and managing the shoppers
Receiving the online reports from the shoppers
Quality Assuring the reports and redoing if necessary
Publishing the results, reports, graphs and trend analyses.
Providing an Online Query Facility
Managing receipts, reimbursements and paying the shoppers
If you require an internal audit / quality compliance system Shadow QC is your solution. With Shadow QC you can:
Create questionnaires and checklists
Assign and manage staff
Input & QA results online
Web publish results, reports, graphs & trend analyses.
Shadow QC can be used on handheld devices for easier use in 'back room' situations. Shadow QC is a 'cloud computing' solution so there is no software to install, and is securely accessible over the Internet.
If you need to do market research in a hurry Shadow Shopper can give you access to thousands of consumers quickly and easily. With 25,000+ shoppers on our database, segmented by demographics and consumer habits, we can quickly and effectively conduct targetted customer surveys. By using our shoppers as a representative sample of customers, your survey can get answers in days instead of months, and very cost-effectively.
Training can be a major expense for companies. But how effective is it? The only way to check is by evaluating outcomes.
Shadow can provide you with 'before and after' mystery shopping visits, checking the specific skills and behaviours targetted by the training program. You can brand the service as your own, and integrate it with your Training Programs to provide an in-built measure of their effectiveness.
Shadow Shopper: Contact us or call us on 1300 132 481.