Run Your Own Program
If you want to run your own mystery shopping program in house, and have a direct relationship with your shoppers, no problem. We can set it up for you.
Use Our Shoppers
You can use our shoppers, and you can use our systems. We look after all the details
leaving you free to manage your own mystery shopping program.
Use Our Systems
We take care of all the back end leaving you free to manage your mystery shopping program. You have all the great features all Shadow Shopper clients have:
A secure, customised website with your company logos and graphics, 24/7 access.
A complete set of results for the entire program stored on our secure servers.
Your reports, statistics and graphs dynamically generated in real time.
Reports within 24 hours of the visit, and a 'traffic light' system to highlight issues
How It Works
Select your Shadow Shoppers
Just tell us about your target customers, and we will select a shortlist of matching shadow shoppers from our database.
You can select your team from the shortlist, and interview them if you wish. You can brief (and later debrief) the shoppers face to face, or we can set up your instructions.
Design your program
You can choose questionnaires and shopper instructions from our extensive Library, or we can customise them to your requirements. All that's left is for you to determine the schedule of when you want things done, let us know and we will take care of all the details.
Run Your Own Internal Audit
If you wish to go further and monitor all aspects
of your operations, not just mystery shopping, then Shadow QC is your solution.
IT provides everything you need to run your own internal audit program.
Find out about it at ShadowQC.com
To get started Contact us or call us on 1300 132 481.
What Happens Next
Shadow Shopper makes it easy to manage your own program. Just let us know:
The shoppers you have chosen
The questionnaire and instructions you want to use
The schedule and your locations
Shadow Shopper will do the rest. We will
Schedule your selected shoppers
Provide shoppers with the questionnaires, instructions & images
QA the shopper reports as thay are entered online
Pay the shoppers, manage receipts and reimbursements
Unique to Shadow Shopper
Run Your Own Program is unique to Shadow Shopper. For those businesses who want to directly manage their shoppers without having the hassle of recruiting and employing them it is an ideal solution.