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Scheduling Service

Shadow Shopper provides a scheduling service for other mystery shopping companies. With appropriate confidentiality and non-competition agreements in place, you can use our network of shoppers to service your clients' mystery shopping needs.

National Coverage

We have national coverage of 25,000+ shoppers. We can quickly select, contact and schedule shoppers for you. We will forward your instructions and submission requirements, and shoppers will submit their results using the method you require.

If you require shoppers to be registered with your site then this can be arranged. You can pay the shoppers directly, or for a small additional fee we can pay them for you.

Demographic Segmentation

Our shopper database can be segmented on demographic variables (age, gender, location, income, housing, education, home ownership etc), lifestyle (living arrangments, family, children, pets etc) and consumer behaviour (frequency of eating out, staying in hotels etc).

We can match our shoppers to the demographics of your client's customer.

Shopper Selection

We individually select and assign shoppers to assignments, matching them to customer profiles. We do not use 'first in best dressed' methods, or permit shoppers to select jobs for themselves.

Our Preferred Shopper Program, where every shopper is graded and receives feedback after every assignment, identifies and rewards good, reliable shoppers who go the extra mile. Preferred Shoppers get preference for assignments.

Mystery Shopping Software

If your mystery shopping business is limited by inflexible 'off the shelf' software and you are looking for a technologically superior solution then we invite you to contact us.

Shadow Shopper's proprietary computer systems provide the most advanced mystery shopping software in Australia. We will host and manage your mystery shopping computing system freeing you to concentrate on your business. As everything is developed in-house we can provide a 'cloud computing' solution at a fraction of the price of our competitors.

If you are restricted to text-based and inflexible systems its time to give us a call.

Consumer Surveys

If you need to do market research in a hurry, Shadow Shopper can give you access to thousands of consumers quickly and easily. We can set up targetted surveys to our 25K+ shoppers, segemented on demographics and consumer behaviour, and get your answers in days not months.

Just contact us and we will be happy to show you how we can help.

Shadow Shopper can be contacted by email or call us on 1300 132 481.

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